Integrate MCM and Freshdesk Now

Connect your Freshdesk and MCM using Tenfold to automatically track and log every call instantly

MCM + Freshdesk

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Wayfair Increased Connection Rate by 30% and Doubled Outbound Call Volume Within One Month of Using Tenfold.

Joel Stevenson, VP of Sales at Wayfair

About MCM

MCM Telecom is dedicated exclusively to provide telecommunications and IT services to the corporate sector. MCM owns and operates an advanced, redundant fiber optic network in the commercial zones of Mexico City, Monterrey,... Read more

About Freshdesk

Freshdesk is a cloud based customer support software & helpdesk ticketing system that assists customers over email, phone, and social channel. Tenfold instantly integrates with Freshdesk and allows for full transparency into the insights that matter... Read more

About Tenfold

Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform; All calls made on your phone will be automatically logged in Freshdesk, allowing them to work together, and streamline the customer experience. Read more

Our Customers Have Captured

Interactions

Text
Chats
Calls
Emails

Capture 100% of your customer interactions

80% of customer engagement data is missing

Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.

Native integration with all communication platforms

Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.

Start Now to Improve Your Calls and Automate Your Call Logs

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