No more data entry
You’re not a robot so stop logging your calls like one! Tenfold puts an end to the
call made on your Phone will be logged
automatically as a "Call". Each call record will include information such as the
made the call, which leads/contacts are related, and any user entered call notes.
Make More Calls
Our click to dial works on any webpage whether you’re on a detail or list view
in Freshdesk, your inbox, or in spreadsheet. If there’s
number, you can
click it. While it’s ringing, productively review your history or if they're not already
in the CRM
add them with ease by creating a new lead/contact
in Freshdesk right
Start recognizing your callers
Start each call off with context. No more: “What’d you say your name is?”, “What company
with?”, or “Where’d we leave off?”. The Tenfold popup will load relevant information
from Freshdesk such as who it is, your previous
Better Follow Ups
Tenfold not only helps you make more calls and recognize… Our smart note box uses
language processing to make following up and collaborating incredibly easy. Typing
natural as "Follow up next week" will create a new "Task"
in Freshdesk. You can
@mention any one of your users that were imported
Call Data + Freshdesk Data = Useful Data On it’s
own call logs
are just a bunch of phone numbers
and durations… It’s incomplete. Tenfold pulls in information
to provide context which provides insight into your business.
Callinize is not your typical CTI solution. It boasts an innovative feature set your users
All Calls are Logged 100% Automatically. No need to be logged
into Freshdesk or even have your
Add Sales Gamification to Freshdesk.
Click to Dial works on any webpage. Freshdesk, your inbox, a
spreadsheet, LinkedIn, etc.
Easy to use Inside Sales interface that doesn't require any training.
Often called a PowerDialer, Auto-Dialer, Progressive Dialer, or Predictive Dialer. We call
it a Sales Dialer!
Call Centers use Call Popups that appear on every browser tab. This allows users to add
notes to calls even when they're not logged into Freshdesk!
Contact name & account link to the Freshdesk records to
quickly pull up all your Freshdesk data.
The caller's previous calls, notes, etc are pulled
from Freshdesk and displayed in the call Popup
Call Notes entered in one tab are sync'd to others. Never hunt down the tab you left notes
in again. We popup right in Freshdesk or any tab.
Call History for reviewing calls made
Call Metrics you can understand.
@mention syntax enables easy sharing of call notes.