Connect your Freshdeskand BBS using Tenfold to automatically track and log every
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WIntuicom’s Broadband Solutions, Inc. began in 1997 out of the need for quality contracting firms. BBS (BroadBand Solutions) product family provides connectivity and remote access through a family of robust and secure... Read more
Freshdesk is a cloud based customer support software & helpdesk ticketing system that assists customers over email, phone, and social channel. Tenfold instantly integrates with Freshdesk and allows for full transparency into the insights that matter... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Freshdesk,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Freshdesk
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Freshdeskintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo See how you can enforce sales best practices with Tenfold. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
Headquartered in Singapore, BBSI Pte Ltd. is a niche electronics distributor of semiconductors, telecommunications, and networking equipment. Founded in 2007 as Vicinity Technology Solutions (VTS), it was renamed BBSI Pte Limited (BBSI) in 2010. BBSI is a major presence in India in the telecom and networking, industrial, power, automotive, transportation, railways, defense and aerospace industries.
BBSI provides analog and digital LCD display phones under the brand name Plexus and is pro-active about its customer support. Their sales philosophy is to create demand for new technology and to provide winning design solutions for their supplier partners.
Their primary telecom equipment brand, Plexus is a Windows based utility. It features remote station monitoring, programmable one button access to many of its functions. It offers expandable ports via software enhancement, and also has remote access and remote configuration. It’s weather resistant so it can be used in all climates, indoors or outdoors. It’s lasting durability and reliability has made it the favored IP-PBX system in India.
Freshdesk is a cloud based customer support software & helpdesk ticketing system that assists customers over email, phone, and social channel. Tenfold instantly integrates with Freshdesk and allows for full transparency into the insights that matter most to your business. Tenfold also enables key business decisions to be made with complete data integrity and an immediate contextual view of the customer.
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