Enabling The Customer Engagement Hub Through Nextgen CTI

Integrate SkySwitch and Microsoft Dynamics Now

Connect your Microsoft Dynamics and SkySwitch using Tenfold to automatically track and log every call instantly

SkySwitch + Microsoft Dynamics

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About SkySwitch

The SkySwitch Web Centrex solution is Hosted PBX and UCaaS on steroids. Created for white label resellers, it has been designed to optimize success by delivering a comprehensive set of business-class end user features...
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About Microsoft Dynamics

Microsoft Dynamics Customer Relationship Management (CRM) is a business solution to help develop leads, nurture contacts, track your sales, and keep your customers happy. It brings digital intelligence into each deal,...
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About Tenfold

Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform; All calls made on your phone will be automatically logged in Microsoft Dynamics, allowing them to work together, and streamline the customer experience.

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100% Data Capture

Tenfold automatically captures every interaction and natively integrates with all communication platforms including Microsoft Dynamics

360-Degree View

Tenfold provides immediate transparency across all departments, specific to the current customer state

Ease of Implementation

There is minimal change to end user behavior and as always, no change in existing infrastructure is required with the Tenfold and Microsoft Dynamicsintegration

Adherence

With Tenfold, you also have the ability to innovate by leveraging your current tech stack and operate within current security requirements

Capture 100% of your customer interactions

80% of customer engagement data is missing

Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.

Native integration with all communication platforms

Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.

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