Connect your Microsoft Dynamics and LG using Tenfold to automatically track and log every call instantly
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LG PBX creates innovative business communications product is designed for small office/small business customers and powers pure IP communications. Their SBG-1000 virtual PBX system includes features such as auto attendant... Read more
About Microsoft Dynamics
Microsoft Dynamics Customer Relationship Management (CRM) is a business solution to help develop leads, nurture contacts, track your sales, and keep your customers happy. It brings digital intelligence into each deal,... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform; All calls made on your phone will be automatically logged in Microsoft Dynamics, allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all communication platforms including Microsoft Dynamics
Tenfold provides immediate transparency across all departments, specific to the current customer state
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing infrastructure is required with the Tenfold and Microsoft Dynamicsintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication platforms
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.
Korean-based multinational LG Electronics has more than fifty years of producing a diverse array of electronics for international markets. While the company has produced multi-media and home appliances for half a century, it first entered into the cellular phone market in 2002 with the LG B1200. Since the release of smartphones worldwide, LG has consistently produced popular Android phones that compete in the international market with other top phones with the same operating system.
Released in October 2016, the new attributes of the LG V20 are ultimately focused on creating better video and audio technology. The LG V20 emphasizes a smoother, less shaky video experience by using frame analysis and rendering to smooth the image. The camera also has an internal quick video edit and live video for different kinds of in-camera video presentation. With audio, the LG V20 has three mics to create a cleaner audio with fewer gaps and glitches. The LG V20 also offers a more dynamic dual camera with a 120-degree wide-angle lens.
The LG G6, announced in February 2017, is the newest model in the LG G series and looks to compete with the Samsung Galaxy 8. The G6 sports a simple style with a larger display and high-performance processor. Also, the phone boasts dual 13 MP cameras with a standard 71mm lens and a 125mm wide-angle lens for more sophisticated photos is a variety of lighting situations.
LG phones have won many 2017 awards for innovation and design. The LG V20 won multiple innovation awards, including a 2017 CES award and a 2017 Red Dot “best of the best” award. Alternately, the LG G6 won multiple awards at the Mobile World Congress in 2017, including top tech and “best in show.” In its review of the LG G6, Cnet.com calls the phone beautiful and technically competent, noting that “the polished G6 has a streamlined aesthetic and a smooth unibody design” and smaller, faster and quicker processor.”
About Microsoft Dynamics
Microsoft Dynamics or Dynamics 365 is a line of enterprise resource planning and CRM software applications delivered through a network of reselling partners that provide specialized services. It is a part of Microsoft Business Solutions so that it can be used in conjunction with other Microsoft programs and services like Office 365, Sharepoint, Outlook, Azure, and Yammer.
Originally developed by Great Plains Software, Microsoft Dynamics was founded in 1981 in Fargo, North Dakota. With businesses seeking out an innovative accounting software to help manage their accounting operations, Great Plains produced an accounting system that included modules for inventory sales order processing, purchasing, and the like. It partnered with Solomon, the second largest accounting software program, in 1999. Microsoft eventually acquired the software in 2000 to create Microsoft Dynamics.
Microsoft Dynamics offers a variety of products geared toward solving different CRM problems. It has specific applications for Sales, Customer Service, Operations, Financials, Field Service, Project Service Automation, and Marketing.
The Sales application has built-in digital intelligence and automated processes designed to increase the user’s revenue while also controlling acquisition costs. It features predictive analytics and automated lead scoring.
Another favorite product is the Customer Service application, which boasts of a unified platform that makes information available across all engagements so that agents can offer consistency and personalization to each client. It is best paired with Microsoft Dynamics for Marketing, which makes every marketing interaction intelligent so more personalized content and experiences can be delivered to prospects.
For remote enterprises, Microsoft Dynamics also provides an application for Field Service. It features optimized scheduling capabilities, inventory management, and mobile productivity. It also has a profitable predictive service equipped with built-in data collection, analysis, and alerts.
Microsoft Dynamics for Project Service Automation is ideal for project-based businesses. It can be easily linked to Microsoft Project, making scheduling and project planning hassle-free. It even has a customer billing feature that provides project managers one location where they can review, override, and approve all job costs. Microsoft Dynamics has received several accolades over the years, including recognitions in four major categories of the 2015 CRM Magazine Market Leader Awards: Best in Enterprise CRM Suite, Midmarket CRM Suite, Small Business CRM Suite, and Sales Form Automation.
It also won in the web support and customer case management categories of the 2016 CRM Magazine Service Leader Awards. Microsoft Dynamics won the CUSTOMER Magazine Product of the Year Award within the same year.
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