Integrate Genesys and Microsoft Dynamics Now

Connect your Microsoft Dynamics and Genesys using Tenfold to automatically track and log every call instantly

Genesys + Microsoft Dynamics

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About Genesys

Genesys powers more than 25 billion of the world’s best customer experiences each year. More than 10,000 companies in over 100 countries trust the industry’s #1 customer experience platform to orchestrate seamless... Read more

About Microsoft Dynamics

Microsoft Dynamics Customer Relationship Management (CRM) is a business solution to help develop leads, nurture contacts, track your sales, and keep your customers happy. It brings digital intelligence into each deal,... Read more

About Tenfold

Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform; All calls made on your phone will be automatically logged in Microsoft Dynamics, allowing them to work together, and streamline the customer experience. Read more

Capture 100% of your customer interactions

80% of customer engagement data is missing

Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.

Native integration with all communication platforms

Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.

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