About Cincinnati Bell
Founded in 1873 with the name City and Suburban Telegraph Association, Cincinnati Bell is one of the oldest telecommunications companies in the United States. Today, it is the primary provider of business and consumer telephones in Cincinnati, Ohio and the surrounding areas. Their parent company is named Cincinnati Bell Inc. Cincinnati Bell is headquartered in Cincinnati, Ohio.
Cincinnati Bell Business provides phone solutions to businesses from small operations to multi-city companies. Their main offering is the Connected Office Suite which includes Business Fioptics Internet with speeds up to 1 Gbps, Connected Office Voice which is a full-function cloud-based phone solution, and access to Marketplace where users can manage and buy add-ons and services for their current systems.
Cincinnati Bell–with their 140-year-long legacy as the local telecommunications provider–still stands by their mission to meet businesses’ specific communication needs. Among their offerings is Connected Office Voice, a cloud phone system with support for businesses from startups to thousand-employee enterprise. Cincinnati Bell Business works with companies’ IT partners to tailor-fit cloud-based voice solutions to their current infrastructure, goals, and business growth phase.
Their premium service, Connected Office Voice Premium, is a dedicated-circuit, cloud-based VoIP solution that is designed for teams and companies with 5 to 1000 users across multiple locations. It includes the same services offered in the Connected Office Voice package plus a dedicated application specialist project manager, a dedicated application specialist trainer for on-site training classes, hosted call center and interactive voice response (IVR) features, and both service level agreement (SLA) and quality of service (QoS) guarantees.
Another offering from Cincinnati Bell Business is their VoIP trunking which helps businesses simplify and centralize their communications regardless of team location or geographic distribution. With VoIP trunking, Session Initiation Protocol (SIP), and Primary Rate Interface (PRI) solutions, businesses have access to maximum bandwidth through combined voice and data, voice prioritization, and virtual auto attendant and call centers.
In July 2016, nationally-recognized trade publication Cablefax awarded Cincinnati Bell as Independent Operator of the Year.