Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform; All calls made on your phone will be automatically logged in Bullhorn, allowing them to work together, and streamline the customer experience.
Tenfold automatically captures every interaction and natively integrates with all communication platforms including Bullhorn
Tenfold provides immediate transparency across all departments, specific to the current customer state
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing infrastructure is required with the Tenfold and Bullhornintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack and operate within current security requirements
Capture 100% of your customer interactions
80% of customer engagement data is missing
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication platforms
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.
Hear from our Customers
See How Tenfold Helps Companies Have Better Customer Conversations
Evolve IP describes itself as ‘The Cloud Services Company’. The co-founders are Thomas J Gravina (Chairman, CEO) and Michael Peterson (Vice Chairman). The founding partners include Guy Fardone (President and COO), Tim Allen (Chief Sales and Marketing Officer) and Scott Kinka (Chief Technical and Product Development Officer).
Designed from the beginning to provide organizations with a unified option for cloud services, Evolve IP enables organizations to migrate all or select IT technologies to its cloud platform. Cloud computing solutions include virtual desktops, hosted exchange, disaster recovery, Office 365, virtual data centres, virtual servers and colocation services. Cloud communication solutions include cloud phone systems, cloud call centres and unified communications.
The company offers three kinds of partnerships: 1. Channel Partners who have adopted Evolve IP’s platform to provide cloud services to their customers. 2. Private Label Partners such as Managed Service Providers, System Integrators and VAR’s who want to add new revenue-generating products to their portfolio. 3. Marketing Partners such as IT consultants, real estate companies, interior designers, architects, and marketing agencies who have relationships with clients that they would like to monetize and earn recurring income
Awards have been numerous for the company, some of which include: • Forbes Top Three Computing Companies to Work for in 2017 (just behind Google and Microsoft in the cloud infrastructure category). • 2017 Technology Company of the Year Finalist, Greater Philadelphia Alliance for Capital and Technologies. • Inc’s The 50 Best places to Work in 2016. • Deloitte Technology Fast 500 Winner, 2016. • Broadsoft Game Changer Award 2016. • Philadelphia 100 winner 2016.
The company has a wide array of certifications, including: • SSAE 16 SOC 2. Evolve IP has received this report on its internal controls relating to how it assesses and addresses the potential risk associated with the clod based services it provides as well as its physical infrastructure. • Evolve IP’s Compliance Cloud limits access and has been audited to validate that proper controls are in place to support customer export compliance programs that support the US International Traffic in Arms Regulation. • The Compliance Cloud ensures the confidentiality of protected health information subject to the Health Insurance & Accountability Act. • PCI-ASV. Evolve IP is an Approved Scanning Vendor of the Payment Card Industry Security Standards Council. • CSA STAR. Evolve IP is also a registered and participating member of the CSA Security, Trust & Assurance Registry.
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