Connect your Bullhorn and Bicom Systems using Tenfold to automatically track and
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About Bicom Systems
PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2003, PBXware has deployed flexible, reliable, and scalable New Generation Communication Systems... Read more
Bullhorn CRM helps you deliver incredible customer experiences through its relationship management platform built for the way businesses work now.
automatic data capture
pipeline... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Bullhorn,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Bullhorn
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Bullhornintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo Put customer information into action on the phone, every time, in real-time. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
About Bicom Systems
Bicom Systems is a small telecommunications company with less than 50 employees headquartered near London. Established in 2003, Bicom Systems integrated open source telephony technology into a complete proprietary package called PBXware. Released one year later in 2004, PBXware is the first open standards turnkey telephony system. Today, PBXware has been expanded to include three different levels of service. As a global company, Bicom Systems has offices in the United Kingdom, South Africa, Canada, France and the United States. In 2014, Bicom Systems expanded its range to include India through a partnership with Santhosh Kumar. Another partnership with Entrust ICT in 2015 allowed Bicom Systems to expand into the Australian market. The company has continued to grow through partnerships and software improvements.
PBXware is Bicom System’s main product line. PBXware is a downloadable software that interfaces with an existing telephony system. It pairs with both VoIP and traditional PSTN technologies to provide an accessory rich interface. Features like conference bridges, call screening, hot desking and IVR auto attendants are included within the package. Users can set their own preferences for call forwarding, overhead paging, remote access, personal IVR, instant recording and more. PBXware also includes Fax over IP (FOIP), which allows the exchange of faxes between two machines connected via the Internet or a traditional phone line. One advantage of PBXware is that it is software based, so it is easy to move between locations. It works with the existing system. A dashboard provides a single page overview of the system, including information on call statistics and running services. Within PBXware, there are three different solutions: Business, Call Center and Multi-Tenant. PBXware is intended to lower costs, increase productivity, and support legacy technology and handsets.
Bicom Systems tracks its achievements through case studies with customers. In 2008, Bicom Systems installed a telephony system for the non-profit Legal Aid Ontario. The office’s 450 staff members were networked via PBXware into a single dial plan. Reduced time and the ability to add on new offices were highlighted by the customer as benefits. Bicom Systems has also worked with NASA at the Jet Propulsion Laboratory. In six weeks, Bicom Systems delivered a PBXware-based system that allowed the supervisor to monitor 20 conferences concurrently. Systems have been deployed at Airbus Defense and Space, Dell Global, Islamic Relief, Columbia University and others. Although Bicom Systems is not regularly recognized for its innovation and customer service, the case studies demonstrate that the company is developing great solutions for its customers.
Bullhorn is a cloud-based CRM software that allows businesses to standardize and customize recruiting and staffing systems. Originally founded as an online marketplace for creative workers such as designers and artists, Bullhorn’s software was built to map a staffing agency’s workflow, and its software systems are designed intuitively are recruiters’ needs. More specifically, Bullhorn has a series of distinct cloud-based CRM programs for recruiting, sales, and operations. Bullhorn’s combination of automation, data analysis, and instructive visuals provide active scaffolding for expert-level recruiters.
Bullhorn Recruitment CRM imagines itself not only as recruitment software but also as a recruitment management program, in which all of the differing elements of recruitment can simultaneously be accessed and processed together. With the CRM, Bullhorn allows companies to view resumes, keep records via easy to organize tabs, and collaborate with other staff efficiently and easily. In addition, the CRM tracks all of the communications between the company and the candidate so that the records are easily available. Bullhorn Recruitment is the first staffing-specific CRM to be integrated with LinkedIn, allowing its users to see files, records, and contacts. This integration provides up-to-date and accurate prospective and current client information. Moreover, Recruitment is available through any desktop, device, or tablet, so that professionals can open, view, and edit records anywhere, at any time.
In sales, Bullhorn’s Sales CRM gives companies the ability to keep track of and manage their teams’ engagements with clients. Bullhorn’s Sales CRM allows companies to analyze new, potential opportunities visually, with real-time data analysis. In addition, the software records and provides insight into account interactions, so that a business can monitor account progression, note discrepancies, and suggest improvements. Bullhorn’s Pulse Customer Analytics provides a visual image of company-client relationships. Pulse syncs email and phone conversations to record client interactions and then translates those interactions into meaningfully analyzed data. Furthermore, Pulse can examine the data and highlight aspects that need immediate attention. Like the rest of Bullhorn’s programs, Pulse is accessible on a myriad of devices and available to multiple devices simultaneously.
Bullhorn is endorsed by several key software reviews. Finances Online gives Bullhorn CRM a 100% satisfaction rate and places it in the top 100 CRM software products. PC Magazine calls Bullhorn the “best applicant tracking software solution on the market,” noting its easy integration with Gmail and Outlook, its unlimited customizations, and key features which make data input fast and easy.
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