Connect Your CRM to BT Quantum / BT Versatility in 5 minutes

About BT Quantum / BT Versatility

BT Quantum and BT Versatility are products of BT Business, the B2B-focused market-facing division of top United Kingdom telecommunications company BT Group. BT Business was founded in 2013 and is currently headquartered in London, UK.

BT Business focuses their resources on helping UK businesses reach their goals through practical and updated telecommunications technology. They lead the industry in broadband, fiber, and lines as well as in complex custom service solutions and value-added services. BT Business is dedicated to improving business communications through their offerings, including basic telephony services and complex managed IT solutions for larger Financial Times Stock Exchange (FTSE) 100 companies.

Among the company’s main products are BT Quantum and BT Versatility.

BT Quantum is an entry-level on-premises phone system that caters to small and medium businesses up to 48 users. Their on-premises system allows users to stay connected via both the internet and traditional network systems. Among BT Quantum’s features are call routing and call list management.

BT Versatility, on the other hand, is an Integrated Communications System (ICS) that provides connectivity for larger operations. It services all voice call needs as well as provides an ‘Integrated Data Solution’ that permits several simultaneous Internet sessions and Voice over Internet Protocol (VoIP) trunks.

Paired with a voice service provider like BT Broadband Voice or a managed IP network, Broadvoice can accommodate up to 12 analog lines or 4 Integrated Services Digital Network (ISDN) Basic Rate Accesses. Alternatively, it can provide 12 ISDN channels with up to 4 public switched telephone network (PSTN) or ISDN Basic Rate backup lines. BT Versatility also allows up to 32 extensions.

With its simple-to-use interface, BT Versatility doesn’t only provide a seamless VoIP experience; it also functions as a hybrid private automatic branch exchange (PABX)/key-system.

BT Business was recognized as the 2015 Rookie of the Year at the prestigious Oracle Marketing Cloud Markie awards.

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