Founded in 2003, Broadvoice is one of the leading providers of high-quality hosted voice and data products, servicing US-based and international clients. Broadvoice is currently headquartered in Winnetka, California with regional data centers in Quincy, Massachusetts; Reston, Virginia; Charlotte, North Carolina; Chicago, Illinois; New York, New York; Atlanta, Georgia; Miami, Florida; and Los Angeles, California.
The company provides broadband phone services to consumers and businesses. Broadvoice’s main offerings are cloud-based hosted voice, unified communications (UC) and Session Initiation Protocol (SIP) trunking services. Broadvoice utilizes Voice over Internet Protocol (VoIP) Technology to transfer analog audio signals into digital data. From there, they facilitate data transfer over the internet that helps streamline communication-based business processes.
Equipped with the latest in telecommunications technology, Broadvoice prides itself on helping businesses and consumers in reducing costs and improving efficiency through superior call quality and best-in-industry internet speeds.
Their lead product is the Broadvoice Cloud PBX which is a pioneer in the phone industry. Broadvoice eliminated the need for multiple vendors. Instead of requiring a separate provider for needs like a phone system, a long distance service, and other important phone functions, Broadvoice offers a solution that makes bulky hardware obsolete, transferring all its functions to the cloud.
Companies benefit from their Cloud PBX solution by getting a simple but state-of-the-art communication tool while opening up opportunities for integration with other software.
Among the things Broadvoice is proud of is their California-based call center which services their customers 24/7, with agents speaking several languages including English, Spanish, Portuguese, and Farsi.
Broadvoice is widely recognized as a premier provider of telecommunications solutions. They were awarded a National Association of State Procurement Officials (NASPO) ValuePoint master agreement by the State of Utah for cloud solutions. This has allowed Broadvoice to fast-track their expansion by eliminating the usual request-for-proposal (RFP) challenges companies face when engaging in business with state entities. With this recognition, they can provide products and services to 35 states, local governments, K-12 school districts, higher education institutions, political subdivisions, and authorized non-profit organizations swiftly.
Broadvoice was also awarded by the industry-recognized website CompareVOIP.com as a Top VoIP Provider.