Category

Dialer

3 Ways a Click to Call Service Helps Your Business Win

3 Ways a Click to Call Service Helps Your Business Win

As your business gets a good rhythm in lead generation, the need for reps to be savvy in lead management intensifies. Efficiency...
Aki Merced

By Aki Merced

How A Predictive Dialer System Boosts Contact Center Performance

How A Predictive Dialer System Boosts Contact Center Performance

Cumbersome software do not have a place in contact centers. The processes are fast-paced enough–and if a piece of tech leaves agents...

By Dan Sincavage

What is a Hosted Dialer?

What is a Hosted Dialer?

"Hosted dialers" is a shortened term for "cloud hosted auto-dialers". Compared to on-premise auto-dialers, the maintenance and upkeep of a dedicated hosted...

By Patrick Hogan

What is a Predictive Dialer?

What is a Predictive Dialer?

Predictive auto-dialers are a type of auto-dialer that uses predictive statistical analysis to determine if a call should be placed to leads....

By Patrick Hogan

What is an Auto-Dialer?

What is an Auto-Dialer?

Auto-dialers are electronic devices—most commonly computer-based or software-based—that automatically get numbers from a list and dial them. Depending on the company using...

By Patrick Hogan

Sales Managers, How Important are Auto Dialers?

Sales Managers, How Important are Auto Dialers?

Unless you’ve been living under a rock for the past couple of decades, I’m sure you’d agree with me if I said...

By Patrick Hogan

Power Dialer vs Predictive Dialer: What to Use When

Power Dialer vs Predictive Dialer: What to Use When

Predictive or Power Dialers? A couple decades ago, anybody who had a career in sales had to dial a long list of...

By Patrick Hogan

Click to Dial and Save Time and Money

Click to Dial and Save Time and Money

If you are considering upgrading your CRM or telephone capabilities, click-to-dial is an extremely important part of modern business productivity technologies. Click-to-dial interfaces your...

By Patrick Hogan