Optimizing CRM Phone Integration is the Next Step for Increasing Sales Perfomance

Many business have benefited from making the transition to leading CRM systems available today. Sales are up, customer satisfaction is high, and the future looks bright, yet is this the peak of your sales team’s potential? For those businesses striving to optimize their sales team’s potential even more, optimizing CRM phone integration is the next step.

Tenfold has created an innovative SaaS add-on, which is designed to integrate with the most popular CRM’s and nearly every phone system. The purpose of this add-on is ultimately to optimize CRM systems (like SalesForce) by adding useful features, which give sales teams more efficient methods of managing calls and emails, closing sales, and more.

How Does Tenfold Optimize CRM Systems?

Tenfold is uniquely helpful for sales teams, because it integrates CRM systems with phone systems, then uses the data gathered to offer greater insight into every call and email made. Practically speaking, Tenfold is seen as a pop-up window, which has a feature-rich interface containing helpful information about every email and call made within the CRM and phone systems.

Tenfold is designed to streamline and organize information from calls and emails into an easy-to-use, feature-rich pop-up interface, which gives well-designed tools for better task management and improved customer service.

What Helpful Tools Does this Add-On Provide for Sales Teams?

Every email and call is important to manage efficiently, and for businesses with high call volume, calls and emails can be lost in the bustle of the daily grind. Even with the helpful features of a quality CRM system, sales teams are still going to struggle in organizing and managing every lead and contact efficiently. In addition to these challenges, sales managers need every helpful tool available to measure and manage their sales force.

Tenfold understands the challenges businesses face everyday, and as a result has designed a product and service that’s proven to enhance sales and management capabilities. Let’s take a look at some of the features of this simple pop-up add-on:

  • All emails in the CRM systems are pulled up, telling you instantly what the latest conversation with the customer was about and when it happened.

 

All inbound and outbound calls are pulled up, telling you what team member talked to them, when they called, and what they talked about.

 

In an activities slider is displayed any notes taken, and you can make notes yourself about a call, email, or just a note itself.

 

To CC a team member, just type in @ and the users name to send them call notes and records in an email, as well as it being put into the CRM at the same time. This cuts out the need to email them separately from recording the information into the CRM.

 

With natural language processing, you can type tasks and reminders, and Tenfold will automatically create a reminder in the CRM to then inform you at the specified time.

 

Helpful indicators will flash green when done with the call, so you know a @mention or task followup is in action after a call.

 

Gamification tools can rank your sales team in multiple categories, which helps managers analyze productivity in their sales force, and gives incentive to team members to work harder and smarter.

 

See detailed call history and analytical graphs depicting call data. See the patterns through visualization to better optimize efforts with sales strategies.

 

Click-to-dial feature helps optimize the flow of connectivity.

Taking the Next Step is Simple and Proven to Work

Tenfold’s innovative service has been a proven winner for businesses of all kinds. From the testimonials of our satisfied customers, you can see this powerful add-on has effectively optimized sales processes for businesses in many differentindustries. Essentially, Tenfold has created a useful SaaS that gives you the tools CRM systems don’t.

With seamless CRM phone integration and an easy-to-use pop-up interface, Tenfold offers a unique product and service that works to increase sales and customer satisfaction.

The best part is: you can see for yourself how this can improve your sales processes, by simply trying our free live demo or free trial offer. Consider the possibilities this could bring for your business. Please contact us with any questions, or to get started today.

 

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Patrick Hogan

Patrick is a Co-Founder & Chief Executive Officer of Tenfold.