If you’re like most businesspeople, you feel like you waste too much of your day on the phone. Whether it’s waiting on hold, returning calls, or trying to get off the line with an annoying salesperson, your phone can feel like it’s holding you hostage.
It doesn’t have to be this way. Your phone can actually be one of your greatest weapons, both in terms of freeing up your time and increasing your productivity.
Of course, your phone can’t do this on its own. It needs help – and that’s where Tenfold comes in.
You’ll Be Shocked at How Little You Knew About Your Phone Activity
The first step in changing a behavior is digging deep and analyzing it. With Tenfold, you can see exactly how much time you’re spending on the phone – as well as who you’re talking to, and about what.
You can use this to analyze your entire team’s performance. You can see who’s making the most outbound calls, who’s receiving the most incoming calls, and what they’re talking about.
This is one of the easiest ways to boost productivity, as you can see exactly who’s getting deals done – and who’s wasting your time.
It also prevents you from harassing clients or prospects. You never have to call someone again only to have them tell you that they just got off the phone with someone from your office. With Tenfold, you know exactly who was called and when.
Tenfold Gives You Confidence
Have you ever tried to launch into a sales pitch with a warm prospect, only to realize you don’t remember where you left off last time? Or have you had to follow another salesman, but you’re not sure what they discussed?
With Tenfold, you don’t have to worry about losing your place or repeating yourself. Every call is logged with notes, so you can easily learn what you spoke about last time – or if someone else in the company has advanced the ball since you spoke to them last.
You never have to stumble through a sales pitch again. Once you have Tenfold, each call is a seamless transition into the next part of your pitch – helping you feel confident (and more likely to close the deal).
Never Forget to Follow Up Again
Sometimes when you get off the phone with a client, you’ll realize you need to follow up with them at a later date. Of course, life often gets in the way, and it’s easy to forget your best-laid plans when other work comes along.
That’s not an issue with Tenfold. Simply add your notes into the contact’s file, and include a reminder to follow up on a specific date. You can also include what the follow up is in regards to, so that you know exactly where you stand.
Include Your Entire Team
If your client has a question you can’t answer, but another team member can, you can easily rope them into the conversation. Just type in @ and the user’s name, and you can forward the information about the call on to them.
They will get access to the call log, as well as any other information that’s you share with them. This means that they never go into a call blind – and they can easily pick up where you left off.
A New Way to Use the Phone
If you still dread making phone calls, it may be time to upgrade to Tenfold. Simply contact us today to start your 15 day free trial. We’ll get your entire team set up with our software, so that you can boost productivity and keep everyone in the loop.
With Tenfold, your phone is no longer a burden – it’s your secret weapon.
FREE WHITE PAPER: The Benefits of Computer Telephony Integration
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