Category

CRM

The Role of a CRM in Customer Support Services

The Role of a CRM in Customer Support Services

The channels businesses use to communicate with customers have changed over time. Early business practices relied on face-to-face interactions and written communications....
Patrick Hogan

By Patrick Hogan

Salesforce Software For CRM: What It Is and How To Best Use It

Salesforce Software For CRM: What It Is and How To Best Use It

Dave Orrico, Vice President of InsideSales.com’s Enterprise Sales, once said: “The No. 1 key to success in today's sales environment is speed....
Dan Sincavage

By Dan Sincavage

Do Start Ups Need a CRM and Phone System for Sales?

Do Start Ups Need a CRM and Phone System for Sales?

If anything, this seems like a needless question – especially for start-ups. A CRM and phone system is an advantage. If you’re...
Dan Sincavage

By Dan Sincavage

5 Things You Need to Know Before Implementing CRM

5 Things You Need to Know Before Implementing CRM

Can implementing a CRM system streamline your business? The short answer is yes, but only if you use it to its full...
Danine Pontarelli

By Danine Pontarelli

How Sales Analytics Is Useful For Your Sales Team

How Sales Analytics Is Useful For Your Sales Team

Sales analytics represents many things to different sales teams. It could mean hard data, or the various numbers and information put together...
Dan Sincavage

By Dan Sincavage

Top 10 Sales Management Softwares and CRMs Used By Sales Teams

Top 10 Sales Management Softwares and CRMs Used By Sales Teams

The present-day business industry is complex and competitive more than ever. With the current demands from clients, a company is obliged to...
Patrick Hogan

By Patrick Hogan

Top 10 CRMs Under Use of Sales Managers

Top 10 CRMs Under Use of Sales Managers

CTI is best optimized when integrated with business productivity applications, such as your CRM (customer relationship management) system. That’s when you begin...
Patrick Hogan

By Patrick Hogan

What is CTI’s Role in CRM Solutions?

What is CTI’s Role in CRM Solutions?

In the current commercial battlefield, your basic customer relationship management (CRM) system is just that… basic. Leave it as is, without arming...
Patrick Hogan

By Patrick Hogan

How to Best Use Your CRM to Improve Phone Sales?

How to Best Use Your CRM to Improve Phone Sales?

Patricia Fripp, award-winning speaker and sales presentation trainer, once said that “You don’t close a sale, you open a relationship if you...
Patrick Hogan

By Patrick Hogan

How to Drive CRM Adoption to Get the Most Out of Your Sales Tools

How to Drive CRM Adoption to Get the Most Out of Your Sales Tools

Central to many companies’ sales tech stacks is the CRM. With the rise of SaaS solutions for enterprise-level businesses, it’s so easy...
Patrick Hogan

By Patrick Hogan