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IT Management

Should You Change Your Existing Inflexible and Expensive System of Record?

Should You Change Your Existing Inflexible and Expensive System of Record?

Is it really possible for data management to be reasonably priced and technically reliable at the same time? Yes. With the existing software market thriving in a highly competitive environment, it is not a remote possibility to land one that will accommodate both your budget and management needs.  Online solutions are readily available to support … Continued

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Managed Service Providers: How Do They Benefit Businesses?

Managed Service Providers: How Do They Benefit Businesses?

A managed service provider (MSP) is an organization that manages a company’s IT infrastructure and user systems from a remote location. An MSP is a network administrator, security consultant and disaster recovery expert rolled into one. These professionals handle information services, business-to-business integration, supply chain management, and all the tasks clients don’t want to carry … Continued

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How to Integrate Microsoft Dynamics with Your Phone Through CTI?

How to Integrate Microsoft Dynamics with Your Phone Through CTI?

With more than 40,000 companies and 4.4 million users utilizing Microsoft Dynamics CRM, it’s a suite that is both beneficial and sensible. From offering real-time visibility and analytics to track performance to providing a way for companies to manage their cash, assets, budgets, and banking, the enterprise planning solution helps small and medium businesses function optimally. … Continued

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How to integrate your Phone System with SugarCRM through CTI

How to integrate your Phone System with SugarCRM through CTI

Computer Telephony Integration, or CTI, requires thoughtful implementation. Large-scale technical integrations can challenge organizations to collaborate across business units, share data, and adopt standardization practices that require unlearning old habits. The ever-expanding list of add-ons and integrations makes the system-to-system communication required to execute CTI for a phone system easier with each passing year. As … Continued

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