Customer Experience

Tenfold Powers Salesforce High Velocity Sales (HVS)  with Native CTI for more than 100 voice platforms

Tenfold Powers Salesforce High Velocity Sales (HVS) with Native CTI for more than 100 voice platforms

Tenfold provides Advanced CTI for Salesforce High Velocity Sales (HVS) giving enterprise companies and global teams the solutions they need to enable this high-powered offering from Salesforce with fully integrated voice.  Tenfold integrates High Velocity Sales with more than 100 voice platforms including Avaya, Cisco, Genesys, Skype for Business, RingCentral and more. Tenfold is deeply … Continued

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Raising the Bar for Ecommerce: The Omni-Channel Approach to Customer Experience

Raising the Bar for Ecommerce: The Omni-Channel Approach to Customer Experience

In the last decade, the growing adoption of ecommerce has been swift–and ruthless. Huge retail market players like Best Buy and Toys R’ Us are shutting down huge chunks of their physical locations due to plummeting revenue. Not only is this a result of not embracing ecommerce early in its wave, they are also now competing with ecommerce … Continued

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