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Avaya and Tenfold Create Improved Customer Conversations, Enabling Integrated AI Solutions that Amplify Salesforce, ServiceNow, Microsoft Dynamics and Other Leading CRMs

Avaya and Tenfold Create Improved Customer Conversations, Enabling Integrated AI Solutions that Amplify Salesforce, ServiceNow, Microsoft Dynamics and Other Leading CRMs

By: Dan Sincavage Company News 3 min. read

Integrated Contact Center solution will help maximize performance, profit and productivity for sales and service organizations globally, while improving customer experiences Santa Clara, Calif. – July 30, 2019 – Avaya Holdings Corp. (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, and Tenfold, the world’s leading provider of next generation CTI … Continued

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Ferris State + Tenfold: Better Call Workflow, Better Student Relationships

Ferris State + Tenfold: Better Call Workflow, Better Student Relationships

By: Blake Given Company News 4 min. read

Read more about Ferris State’s success with Tenfold in the full case study here. Across industries, Tenfold’s commitment is to help organizations have better conversations. For educational institutions like Ferris State University in Michigan, building relationships with prospective students and strengthening ties with current enrollees are the top priorities. Processing anywhere between 200 and 500 … Continued

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Introducing Tenfold Mobile: Sync Calls to Your CRM on the Go

Introducing Tenfold Mobile: Sync Calls to Your CRM on the Go

By: Blake Given Company News 2 min. read

Mobile devices are invaluable to our personal and work lives. Today, it’s instinctive for us to reach for our smartphones to get things done. Smartphones are no longer seen as a distraction in the workplace–for many daily functions, they provide the preferred way to work. For client-facing teams in sales and service, we know that … Continued

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Tenfold Recognized as 2018 Top Rated Contact Center Software by TrustRadius

Tenfold Recognized as 2018 Top Rated Contact Center Software by TrustRadius

By: Chris Woodard Company News 2 min. read

The reviewers have spoken, and Tenfold has earned the 2018 Top Rated award for Contact Center Software from TrustRadius. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. In order to earn a Top Rated badge for Contact Center Software, products … Continued

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