Call Center

More Call Centers are Using Social Media for Customer Service – And It’s Working

More Call Centers are Using Social Media for Customer Service – And It’s Working

*This post was guest-authored by Ryan Gould from Elevation Marketing* Instead of assigning social media to a separate department, many call centers are employing social media as an additional – and helpful – customer service tool. Customers, as it turns out, are responding positively. Studies show that that one out of every three customers prefers … Continued

Read This article

See How Tenfold Can Help Your Business to Have Better Customers Conversations

Click here to schedule a Live Demo