Business Development
Benefits of Speech Analytics for Customer Support Call Centers
Speech analytics is at the forefront of the corporate push to make intelligence gained from Big Data not only valuable but actionable in real-time. Speech analytics offers the ability to create meaningful voice data and interaction trends to help companies improve services, reduce costs, and grow revenue in their contact center and other business areas. … Continued
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Tips for Successful Business Development Representatives
The business development representative’s job is critical to the success of an organization. In fact, there is no role in a company that more directly impacts future prosperity, growth, and overall stability. After all, without sales, a company is quickly out of business. For this reason, it is vital to find a BDR that has … Continued
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