We help businesses create and maintain great customer relationships
Get to know our customers who are maximizing revenue through better phone workflows with the help of the Tenfold team
In addition to being a great organizational and time saving tools, customer support is very helpful and responsive!
Tenfold is, by far, the best application for call management and anlyitcs, and, with customization availabe through feature requests, the value of this tool is unmatched in all the land.
Their service offerings have absolutely revolutionized the way our sales floor works, and they are always adapting. They are always evolving. We have watched the product grow from simple analytics with Click-to-Dial capabilities, to enterprise level features, with an infinite potential for growth.
Tenfold is an integral part of our business process. Our sales, lead gen, farm and customer services team are all using it and LOVE it. The support group is responsive when needed and I have never had an issue reaching someone if needed.
Tenfold has been a lifesaver for our staff. Every call is logged and allows us to @ mention a staff member for quick resolution of a client's issue. Their support team went the extra mile to make sure it worked seamlessly with our Vonage phone system.
The Tenfold Sales Dialer has revolutionized our Sales process and workflow. Using the dialer allows our team to call nearly three times as many prospects. The connection to Salesforce ensures every call is automatically logged with valuable notes and simplifies call dispositions.
I use this application in my daily role as a business development representative. The ability to click to dial makes my job smooth and much easier than dialing manually.
This is pretty much the only reason we keep Salesforce. If we didn't have this, we would cancel Salesforce.
The call-log feature saves time as I click to dial - the pop-up is super helpful in making more calls and keeping notes organized. When I needed help, Blake promptly replied, walked me through a screenshare to diagnose the problem, and when additional help was needed from their engineering team, got back in touch quickly with the solution.
Great time saver!! Thanks for all the time back in my day to focus on my accounts and clients. Instead of dialing, logging notes, logging followups separately all can be completed in one step.
This should be a compulsory addition to Salesforce. I was looking for an app to click-to-dial only, Tenfold is much much more than a click-to-dial - it has drastically improved call note quality, we now have faster client response, and a highly productive, transparent call centre. This is a must-have, and we could not work without Tenfold.
Tenfold is a great add-on for teams looking to improve their process. My team was able to eliminate many steps to manually entering data into our CRM.
Love this tech! Tenfold allows me to stay focused on my daily metrics. It is efficient and has helped me optimize my productivity and track results. I can literally run, and document my day from it as it integrates well with our CRM to track activities and tasks. A must have!
We had been looking for a while to find something like Tenfold. Not only did it live up to the requirements we had, it even surpassed them. This is the case for the functionality as well as the service. The implementation also went without any major issues and we were up and running very quickly.
After looking for only a few minutes and simple Google keyword search I immediately found Tenfold. After reviewing the materials online we immediately saw that it could do everything we desired. After purchasing, their tech support team was AWESOME. I would recommend to any IT manager looking for a similar solution.
I'm one week into using Tenfold and to this point have been amazed at how seamless the integration into my daily activities has been. The click to call and easy to integrate notes has made me much more efficient in my outbound calling efforts. One benefit I didn't anticipate was the ability to quickly identify the inbound calls.
As Director of Operations, I do not have patience to build reports and spend hours tracking data and building reports for every caller that we have. Tenfold has saved me hours of work, as well saved our callers hours worth of dialing. When I found these guys I jumped on their product, because it was simple to install, to use, gives you accurate data and the team there is very helpful! Thank you Tenfold!
We recently worked with Tenfold to implement their app with a customer, and the level of service provided by the team was amazing. Tenfold worked with us to get everything to work 100%. The app itself works very well and will be an awesome add-on for any sales team.
Ever since we integrated with Tenfold and our ActivePBX Hosted Phone System, my sales workflow has become silky smooth. I don't even need to have Salesforce open. I seriously don't know how I worked without it.
Tenfold is a huge time saver and really helps user adoption by eliminating the data entry associated with logging calls. Every call logged with Date, Time, Duration, Inbound/Outbound and Call Disposition provides the data to measure the quality of our call activity. Best of all we did not have to change our phone provider and were able to implement Tenfold following a simple setup process.
We made a large implementation of Tenfold with Salesforce about a year ago (about 600 users) and the results have been great. We have access to a variety of call data that was previously not possible, and the ability to interact with calls outside of Salesforce is a huge win for our multitasking teams.
"TenFold has been a huge improvement over any previous setup I’ve worked with and makes life so much easier. TenFold helps to increase productivity and save time. User adoption is simple and it integrates perfectly into my business phone system and our CRM (I’ve used it both for Salesforce and Unsightly).
This is such an amazing tool to connect FreePBX to SalesForce, it also keeps nice stats about the call center agents. Kills two birds with one stone!
This is a great tool and integrated very well with my business phone system and our CRM, Insightly. Customer service was also top notch.
Fantastic system. Links very well with CRM and gives me such easy access to critical notes about each person calling, BEFORE i pickup the phone!