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Dan Sincavage

How Hospitality CRMs Augment the Hotel Experience and Create Brand Loyalty

How Hospitality CRMs Augment the Hotel Experience and Create Brand Loyalty

As the contemporary hospitality industry expands to include more vacation rentals, apartment shares, and other kinds of stay-over locales, hotels are radically changing to keep up with current trends. They are revamping services to set themselves apart from other types of accommodation, becoming more technologically savvy, unique, and personalized. Customers are starting to value experiences that … Continued

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How a CRM Can Improve Your eCommerce Sales Teams’ Productivity

How a CRM Can Improve Your eCommerce Sales Teams’ Productivity

CRM software was heralded as an innovative way to help businesses better manage their sales pipeline and customer relationships. Unfortunately, its launch was accompanied by a host of new challenges: Configuration was complex, implementation pricey, and teaching new employees the intricacies of a whole new system proved time-consuming. Even after lengthy training, users were faced … Continued

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Salesforce Software for CRM: What It Is and How to Best Use It

Salesforce Software for CRM: What It Is and How to Best Use It

Dave Orrico, Vice President of InsideSales.com’s Enterprise Sales, once said: “The No. 1 key to success in today’s sales environment is speed. The first salesperson who delivers the most valuable information to their customer or prospect wins the game. The best sales professionals rely heavily on tools like salesforce.com to provide that competitive advantage for … Continued

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