How Click-to-Dial Helps Microsoft Dynamics CRM Users Achieve Sales and Service Success

How Click-to-Dial Helps Microsoft Dynamics CRM Users Achieve Sales and Service Success

Millions of users rely on Microsoft Dynamics CRM as the central hub for all their customer data. Client-facing teams use it to aggregate and analyze data on prospects to inform and support the execution of their sales and service strategies. Dynamics is one of the leading CRMs in the market—because of this, third-party enhancements and programs are … Continued

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Six Reasons Why You Should Integrate Cisco CTI with CRM

Six Reasons Why You Should Integrate Cisco CTI with CRM

Cisco’s Computer Telephony Integration (CTI) is a powerful connectivity tool for companies. With intuitive features such as an automatic call distributor and a call manager, it helps reduce overhead costs and improve contact center efficiency. To harness the full potential of this technology, companies can connect Cisco CTI with their CRMs and give customer support executives … Continued

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What is a Progressive Dialer and How Does it Help Your Sales Team?

What is a Progressive Dialer and How Does it Help Your Sales Team?

With business growth comes great things- larger market share, increased revenue, and happy shareholders. However, sustaining profit growth is never easy. Sales organizations must quickly and seamlessly change sales strategies and tactics to grow sales. In order to survive, they need to pay close attention to recent trends and be up-to-date with the latest technologies … Continued

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