TenFold Premier Support
Our TenFold Premier Support organization is unique in the software industry because our staff is expert in TenFold technology and seasoned, experienced applications developers. TenFold Premier Support is available 24X7. When you call, calling you back is not part of our vocabulary because an expert answers. Our TenFold Premier Support experts can quickly and efficiently understand your questions, help you solve your problems, and often help you anticipate and avoid problems before they occur.
Our TenFold Premier Support service is unique because TenFold technology makes it possible to provide unique services such as:
- Unlimited new releases of EnterpriseTenFold SOA. Releases are backward compatible, easy to accept, and automatically add new functionality to every TenFold-powered application. Every TenFold-powered application runs the same EnterpriseTenFold SOA code base which renders your application from its "rules" stored in your application database. Thus, new code-base capabilities and features automatically improve your application with little or no effort on your part.
- EnterpriseTenFold SOA has, built-in troubleshooting tools that, for example, inform you of areas where performance is degrading, or resource issues are occurring, before they become critical. TenFold Premier Support staff are experts in helping you understand these Knobs&Dials tools (troubleshooting tools) so you can react to issues quickly.
- TenFold Premier Support can also provide SpeedPro assistance - quick consulting help available on an hourly basis that is extremely cost effective as you work to design, enhance, upgrade, integrate, deploy, administer and improve performance of your TenFold-powered application.
TenFold support customers access online-support at support.tenfold.com.
Insight Presentation
