Empower best-in-class customer experiences.

Connect systems of engagement and customer data when it matters most to enable intelligent, contextual conversations.

57%

Reduction in Agent Workflow Steps

30%

Increase in Agent Productivity

15x

ROI from CRM or Comms
Platform by Using Tenfold

Accelerate your contact center’s digital transformation.

Enhance Rep and Customer Experience

Make seamless customer experiences your standard. Tenfold gives service and sales reps the full context of each customer at every point of interaction — all in a single pane of glass. Our technology helps reps anticipate customer needs and take key actions to close more tickets and sales.

Amplify Your Team’s Productivity

Save reps time and hassle with our wide array of workflow automations. Tenfold automatically logs all your customer interactions and notes in your CRM. End manual dialing with our Click-to-Dial feature. Use a single interface to access features like script pop-up, seamless note taking, and more.

Unify and Modernize Your Data

Accelerate time to value from your customer-related technology. Tenfold unites siloed customer and team data across your business. We scale with you, providing support for current and future versions of your critical enterprise systems.

Give Your Team Actionable Insights 

Gain full visibility into key performance metrics and data to optimize your team’s effectiveness. Arm your sales teams with the data they need to close more sales. Give your leadership better insight to forecast and exceed revenue goals.

Use Tenfold where your team is most efficient.

Tenfold offers three deployment options to meet your organization’s needs.

Embedded UI

Capture customer interactions for employees who do all their work out of the CRM.

Chrome Extension

Instantly capture and access all data whenever you need it across all browser tabs.

Desktop App – Mac and PC

Tenfold is accessible on any computer with the desktop application.

How companies win with Tenfold.

70%

Telco

Increase in Opportunity Conversion

0:50

TransAmerica

Reduced Average Call Handle Time

30%

Wayfair

Increase in Employee Productivity

Calculate your ROI.

Metrics

Savings (all savings +/- 10% to 15%)

Total Time Saved/Call

1.77 Minutes

Total Amount Saved/Year

$1,844,618 $XXX,XXX

Inbound Workflow Improvement Savings (seconds)
Dialing 13
Search & Identify Caller 15
Review Interaction History 20
Create New Lead Record 15
Log Completed Task with Notes 20
Add Notes to Task 50
Create Open Task for Next Steps 50
Set Dispositions 15
Relating/Creating Opportunity 15
Follow-up Email 30

Metrics

Savings (all savings +/- 10% to 15%)

Total Time Saved/Call

2.15 Minutes

Total Amount Saved/Year

$1,287,500 $XXX,XXX

Outbound Sales/Contact Center Customer Metrics Savings (seconds)
Dialing 13
Search & Identify Caller 15
Review Interaction History 20
Create New Lead Record 15
Log Completed Task with Notes 20
Add Notes to Task 50
Create Open Task for Next Steps 50
Set Dispositions 15
Relating/Creating Opportunity 15
Follow-up Email 30

See what Tenfold can do for your company.

Powering millions of interactions each day.

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Tenfold has been a great partner. They are willing to collaborate and go above and beyond to help us, the customer, be successful.
Jake Morey
Jake Morey
Sr Director of Product Mgmt, Transamerica
Live Demo

Accelerate your digital transformation today.

Take the first step towards better, smoother, faster customer engagement.